Privacy Policy
Last updated: June 2026
The Dementia Support Network of WA Inc. (“we”, “us”, “our”) is committed to protecting your privacy. This policy explains how we collect, use, and protect personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Information we collect
We may collect your name, email address, phone number, postal address, and donation details when you contact us, request support, or make a donation. Payment card details are collected and processed securely by our payment provider, Stripe, and are not stored on our servers.
How we use your information
- To provide support and respond to your enquiries
- To process donations and issue receipts
- To keep you updated about our programs, where you have consented
- To meet our legal and reporting obligations
Payment processing
Donations are processed by Stripe. When you make a payment, your information is handled in accordance with Stripe’s privacy policy. We receive confirmation of your donation but do not store your full card details.
Disclosure
We do not sell your personal information. We may share it with trusted service providers (such as our payment processor) only as needed to deliver our services, or where required by law.
Data security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. No method of transmission over the internet is completely secure, but we work to safeguard your data.
Access and correction
You may request access to the personal information we hold about you, or ask us to correct it, by contacting us using the details below.
Contact us
For any privacy questions, contact The Dementia Support Network of WA Inc. at dementiasupportnetworkwa.com.au.